If your Mac is connected to the Internet but suddenly stops sending email, you should generally try again later, and if necessary work with your email provider to resolve. If you're using Apple's iCloud Mail, learn how to resolve issues with iCloud Mail.
Cause: Outlook is not connected to the server that is running Microsoft Exchange Server. Solution: Check your Microsoft Exchange server connection. On the Tools menu, click Accounts. Look at the Exchange account in the left pane. If there is a problem with the connection, the indicator icon will be orange.
Check for status messages
You might see a status icon such as a lightning bolt or warning symbol next to your account's inbox in the Mail sidebar, or in the upper-right corner of the Mail window. Click it to learn more.
- If the status is Network Offline, make sure that your Mac is connected to the Internet, then try again.
- If the status is Login Failed, check with your email provider to be sure that your account is set up correctly on your Mac.
- If Mail asks for your password, but entering the password doesn't help, find out why your email provider is rejecting your password.
- If your email service is temporarily unavailable, your email provider might have a status message on their website. For example, Apple's system status page shows the status of iCloud Mail. Status pages are also available for other email services, such as Gmail and Outlook. Some brief service outages might not appear on a system status page, so you might want to wait a few hours and try again.
Test using webmail
Many email providers offer webmail, which is a way to use email with a web browser such as Safari, instead of with an email app such as Mail. For example, if you're using an iCloud Mail account, you can use iCloud.com to send and receive email.
Webmail is a good way to verify that your account is valid and you can sign in to it from the web, but it doesn't mean that your account is set up correctly in Mail. Your email provider can help you verify your email settings and check for other issues that affect sending or receiving email.
This article tells you everything you can expect from the all-new Outlook for Mac.
Requirements
macOS version 10.14 (Mojave) and later.
Outlook version 16.32 (19110306) and later.
An Office 365, Outlook.com, or Google account.
No shared or delegated accounts.
For other requirements, refer to System requirements for Office.
How to try the new experience
Join Office Insider Fast: https://insider.office.com/en-us/join/mac.
Select Check for Updates to install the latest Insider Fast update.
Open or restart Outlook, then turn on the New Outlook switch.
What's new in Outlook for Mac
The new Outlook has many new features and improved experiences, including:
Customizable toolbar
Choose commands to display in the Toolbar. In the Toolbar, select the more icon , then Customize Toolbar… .
Improved search
Search is now powered by Microsoft Search and has better results and suggestions. Click in the search field or use keyboard shortcut Shift+Command+F to search.
My Day
View upcoming events in agenda or day view in the main window for mail. Select My Day in the View menu or use keyboard shortcut Shift+Command+] to turn My Day on or off.
Improved RSVP to meetings
Respond to meeting invites with email responses to the organizer directly from the Reading Pane. Type a message in the text field in the meeting invite and select Accept, Tentative, Decline, or Propose New Time.
More Office 365 Groups, including Calendars
View all your Office 365 Groups in Mail and Calendar view. In Mail, Groups are located under the Groups node for your account. In Calendar, Groups are located after calendar folders for your account.
Nested compose in the Reading Pane
Reply to messages without opening a new compose window. Select Reply, Reply All, or Forward in the Reading Pane, Toolbar, or Message menu or use keyboard shortcuts Command+R, Shift+Command+R, or Command+J.
Ignore Conversation
Delete all messages in a conversation, including messages already received and any new messages. Select Ignore Conversation in the Toolbar, Message menu, or message context menu, then confirm that you want to ignore the conversation.
Improved event scheduling
Create events by selecting a time block in the calendar grid. Add event details, including attendees and locations, and view attendee availability directly in the popover before sending.
When creating a new meeting, view attendee availability directly in the event window and adjust the time of the event by moving the event within the day view.
For meetings with large numbers of attendees, use the Scheduling Assistant to view availability, add and remove attendees, and reserve resources (such as conference rooms).
Features not yet available in the new Outlook for Mac
There are several features that are available in the current version of Outlook for Mac for Office 365 that aren't yet available in the new Outlook experience.
Add-ins
Block sender
Delegates
Email templates
Online archive
Rules
Read and delivery receipts
S/MIME
Set message sensitivity
Unified Inbox
Room Finder
People search
Contacts
Tasks
Notes
Automatic replies - Now available in 16.36 (20032300)
Presence - Now available in 16.35 (20012902)
Subfolder search - Now available in 16.33 (19120401)
Known issues
The product team knows about and is investigating the following issues in the new Outlook for Mac:
Favorite folders can't be re-ordered in the sidebar
Snooze and Dismiss actions on Reminders don't sync across devices
Mail and events can't be copied to other folders
Shared calendars can't be added using Open Other User's Folder
Delegated and shared inboxes can't be added using Open Other User's Folder
Account descriptions can't be renamed - Now fixed in 16.33 (19120904)
Reporting issues and providing feedback
Microsoft Outlook Mac Not Connected Working
There are various ways to report issues and provide feedback to help improve the experience.
Microsoft Outlook Mac Not Connected Iphone
Contact Support
Please report issues using Contact Support in the Help menu.
After opening a support request, a help icon will appear next to the New Outlook switch to provide easy access to the current request.
Outlook Not Working In Mac
Additionally, when a support agent provides a response, a red badge will appear on the help icon.
Microsoft Outlook Mac Not Connected Login
Feature requests
Please vote for feature requests using Suggest a Feature in the Help menu. This will open a UserVoice site dedicated to the new Outlook for Mac.
How to switch back
At any time, you can switch back by turning off the New Outlook switch.
Outlook Mac Not Connected To
Before switching back, you'll have the opportunity to provide feedback on the experience and to create an in-app reminder for when additional features become available.